AI receptionist for
real estate teams.

Answering services take messages. They don't know your listings, they don't book showings, they don't route by buyer/seller/renter intent, and they usually can't hand-off cleanly to your CRM. Nolola's AI receptionist pulls live MLS/IDX status on every call, books showings against your team calendar with the right agent, routes buyer vs. seller vs. renter inquiries into the correct funnel, and posts everything into Follow Up Boss / kvCORE / Chime as it happens. Answering services average $300-800/mo and don't work Zillow-inquiry hours. This runs 24/7 and turns after-hours pings into booked showings your competitors miss.

We wire your MLS or IDX feed into the agent's knowledge base during setup — live status, price, sqft, beds/baths, HOA basics, school zone, and any custom fields your CRM tracks. On every call the agent checks status before answering, so “is 342 Oak still available?” gets a real answer, not a “let me check and call you back.” When a listing changes status mid-conversation, the agent surfaces the new state. Refreshed on your MLS' publish cadence (usually every 15 minutes).

First 30 seconds of the call qualify intent with a small set of neutral questions. Buyers get a pre-approval nudge and a showing slot on the right agent's calendar. Sellers get pulled into your listing-consultation funnel with a prep questionnaire. Renters get filtered to your rental agent if you have one — or politely referred to a partner site if you don't. All three paths post into your CRM as separate tagged leads so the follow-up cadence is right on the first touch.

Fair Housing gating is enforced at the prompt-template level, not left to model judgment. The agent refuses to answer or steer on any protected class — race, religion, national origin, familial status, disability, sex, and any protected class at the state / municipal level you flag during setup. Questions like “what's the demographic breakdown?” or “is this a good neighborhood for families?” get redirected to neutral, publicly-available data (crime stats, walk score, commute time) or handed off to a licensed agent. Every call is transcribed and audit-logged so your broker / compliance officer can review any interaction. NAR guidance and HUD advertising rules baked in — we'll extend to your brokerage's specific compliance memo during setup.

Native integrations for Follow Up Boss, kvCORE (Inside Real Estate), Chime CRM, Sierra Interactive, Real Geeks, BoomTown!, LionDesk, Wise Agent, and Top Producer. Also HubSpot and Salesforce for larger brokerages. Showing scheduling: ShowingTime, ShowingTime+, Cal.com, Calendly. Calendars: Google, Outlook. Phone: Twilio, RingCentral. Anything with an API or webhook we can wire — custom integrations get scoped and priced in the setup fee up-front.

You define the routing map in the discovery call — by ZIP / farm area, price band, buyer vs. listing side, agent specialty (luxury, first-time buyer, investor), or plain round-robin. Duplicate-lead detection prevents the AI from double-contacting a lead already in an active nurture sequence in your CRM. Out-of-office and vacation blocks are respected. When multiple agents match, the tie-breaker is your choice: fairest workload, fastest response, or highest close-rate.

2 to 3 weeks. Discovery call within 2 business days of deposit. Voice + script + Fair-Housing gating tuned in week 1 — you approve the demo before we move on. MLS/IDX + CRM + calendar integration in week 2. Soft-launch on a limited routing window in week 2-3 with your ISA shadow-listening. Full go-live once you're happy. 30 days of tuning included after that.

$500 deposit is fully refundable if we can't confirm scope or commit a kickoff date within 7 days. If you cancel post-launch, you own the script, the call transcripts, and the lead history — we export it on request and shut off billing the following month. No multi-year contract, no exit fee.